Privacy Policy
DIY Hitting Bay Supply Co. (“we,” “our,” or “us”) operates the website diyhittingbaysupplyco.com. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or purchase from our store.
By using our website, you agree to the terms outlined below.
1. Information We Collect
We collect the following types of information when you visit or make a purchase:
A. Personal Information
Provided during checkout or account creation:
- Name
- Billing address
- Shipping address
- Phone number
- Email address
- Payment details (processed securely by third-party providers)
B. Device Information
Automatically collected when browsing:
- IP address
- Browser type
- Operating system
- Cookies and tracking technologies
- Browsing behavior and interaction with the site
C. Order Information
Such as:
- Items purchased
- Total order cost
- Tracking and delivery information
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates and tracking information
- Provide customer support
- Improve website performance and user experience
- Detect fraud or suspicious activity
- Run advertising campaigns (e.g., retargeting via Facebook, Google, TikTok)
- Comply with legal obligations
3. Sharing Your Information
We may share your information with trusted third parties only as needed to operate our business:
A. Shopify
Our store is hosted on Shopify, which securely stores your personal and order information.
B. Payment Processors
Such as:
- Shopify Payments
- PayPal
- Stripe
These providers never share your full payment details with us.
C. Fulfillment Partners
We send ONLY the information necessary to ship your order:
- Name
- Shipping address
- Selected products
We do not share your payment information with suppliers.
D. Marketing & Analytics Tools
Such as:
- Google Analytics
- Facebook Pixel
- TikTok Pixel
- Email marketing apps
These help improve performance and advertising.
We never sell your personal information.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Remember your cart
- Improve browsing experience
- Analyze website traffic
- Run personalized ads
You can disable cookies through your browser settings, but this may affect website functionality.
5. Data Retention
We keep personal information only as long as necessary for:
- Legal compliance
- Tax and accounting requirements
- Order history and support
After this period, your data is securely deleted.
6. Protecting Your Information
We use industry-standard security practices including:
- SSL encryption
- Secure payment processing
- Access control
- Shopify’s built-in security protections
While no method is 100% secure, we take all reasonable steps to protect your information.
7. Your Rights
Depending on your location, you may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your data
- Stopping marketing emails
- Export of your data
To request these actions, contact us at info@diyhittingbaysupplyco.com.
You can unsubscribe from promotional emails at any time.
8. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.
9. Children's Privacy
We do not knowingly collect information from individuals under 13 years old.
If we discover such information, it will be deleted immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Your continued use of our website means you accept any revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us: